--- title: "Contact VoxisLive — Support in Your Language" description: "Contact the VoxisLive team at support@voxislive.com about plans, refunds or integrations, and report bugs from inside the app. We reply in your language." url: https://voxislive.com/contact language: "en" source_html: https://voxislive.com/contact site: "Voxis — real-time voice translation" og_image: https://voxislive.com/assets/og.png generated_by: voxislive-markdown-pipeline --- [Home](https://voxislive.com/) · / · Contact CONTACT # Talk to a human. Questions about integration, plans, refunds or anything else — our team will get back to you shortly. We'll reply in whatever language you write to us in. ### Support & sales Integration questions, plans, account issues, refund requests — include your account email and any order reference. [support@voxislive.com](mailto:support@voxislive.com) ### Report a problem Found a bug in the app? The fastest route is the built-in “Report a problem” flow inside Voxis: it sends a scrubbed log and diagnostics, and your transcript only if you tick that box. The redaction runs on your own machine first — if it fails, nothing is sent. Offline, the report waits in a queue and goes out once you reconnect. [Browse the public code on GitHub](https://github.com/VoxisLive/voxislive) ### Privacy & legal Data requests, deletion, and policy questions are handled under our privacy policy — usually within 30 days. [contact@voxislive.com](mailto:contact@voxislive.com) FAQ ## Common questions ### How fast do you respond? Messages are answered within one business day, and at the latest within two. Business days here run Monday to Friday, Türkiye time (UTC+3), so a message sent at the weekend is picked up on the next business day. There is no phone line and no live chat — support runs over email, and app problems go through Report a problem inside the app. Include your account email so we can find your records. ### Which languages does support cover? Every language. Write in whichever language you prefer and we answer in the same one. ### Where do I ask for a refund? Email support@voxislive.com (or contact@voxislive.com) with your account email and payment receipt or order reference. Consumers have a 14-day withdrawal right — see the refund policy. ## Keep reading [About · VoxisLive delivers live spoken translation of any Windows audio — driverless, 79 languages.](https://voxislive.com/about) · [Changelog · Every Voxis release, version by version: what was fixed, what was added, in plain language.](https://voxislive.com/changelog) · [Download · Get VoxisLive for Windows 10/11 from the Microsoft Store, for Linux with sudo snap install voxis, or add the Chrome/Edge extension…](https://voxislive.com/download) · [Troubleshooting · Problems Voxis users actually hit, with step-by-step fixes: meeting mode, audio and translation, install, account and minutes.](https://voxislive.com/troubleshooting) ## Structured data (JSON-LD) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://voxislive.com/" }, { "@type": "ListItem", "position": 2, "name": "Contact", "item": "https://voxislive.com/contact" } ] }, { "@type": "WebPage", "name": "Contact VoxisLive — Support in Your Language", "url": "https://voxislive.com/contact", "description": "Reach VoxisLive at support@voxislive.com for integration, plans, refunds or custom support. Report app problems from inside the app. We'll reply in whatever language you write to us in.", "inLanguage": "en", "dateModified": "2026-07-13", "isPartOf": { "@type": "WebSite", "name": "VoxisLive", "url": "https://voxislive.com/" } }, { "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How fast do you respond?", "acceptedAnswer": { "@type": "Answer", "text": "Messages are answered within one business day, and at the latest within two. Business days here run Monday to Friday, Türkiye time (UTC+3), so a message sent at the weekend is picked up on the next business day. There is no phone line and no live chat — support runs over email, and app problems go through Report a problem inside the app. Include your account email so we can find your records." } }, { "@type": "Question", "name": "Which languages does support cover?", "acceptedAnswer": { "@type": "Answer", "text": "Every language. Write in whichever language you prefer and we answer in the same one." } }, { "@type": "Question", "name": "Where do I ask for a refund?", "acceptedAnswer": { "@type": "Answer", "text": "Email support@voxislive.com (or contact@voxislive.com) with your account email and payment receipt or order reference. Consumers have a 14-day withdrawal right — see the refund policy." } } ] }, { "@type": "Organization", "name": "VoxisLive", "alternateName": [ "Voxis", "Voxis Live" ], "url": "https://voxislive.com/", "logo": "https://voxislive.com/assets/voxis-mark.svg", "founder": { "@type": "Person", "name": "Davut Akça", "nationality": "TR" }, "sameAs": [ "https://apps.microsoft.com/store/detail/9P5Z0KVS58RS", "https://chromewebstore.google.com/detail/voxis-%E2%80%94-live-translate/eaoplhkoomnlgfhcjeccgkhnkodkfbjn", "https://github.com/VoxisLive/voxislive", "https://www.reddit.com/r/LiveTranslation/", "https://www.reddit.com/r/LiveTranslation/wiki/index", "https://www.youtube.com/@VoxisLiveApp" ], "contactPoint": [ { "@type": "ContactPoint", "contactType": "customer support", "email": "support@voxislive.com", "url": "https://voxislive.com/contact" }, { "@type": "ContactPoint", "contactType": "sales", "email": "contact@voxislive.com", "url": "https://voxislive.com/contact" } ], "@id": "https://voxislive.com/#org" } ] } ```