1. What we collect
- Account information — email, display name and a hashed password, stored in our account system for authentication.
- Billing data — a customer ID from our payment processor. Card details are handled entirely by the processor; we never see or store your full card number.
- Usage metrics — translation minute counts and session metadata, used to enforce plan limits.
- Device data (free tier) — a one-way hash of a hardware identifier to prevent abuse of free minutes; the raw identifier is not retained.
- Audio streams — captured audio is sent to Google (Gemini) and OpenAI (Realtime API) for translation. We do not retain your audio on our servers.
- Local storage — your browser stores a session token and language preferences; the desktop app stores settings and encrypted API keys locally on your machine.
2. How we use it
To operate the translation platform and your account, process billing through third-party payment systems, enforce usage quotas and prevent free-tier misuse, and send transactional email via Resend.
3. Third parties
Minimal data flows to: Google and OpenAI (audio for translation processing), our payment processor (billing management), Resend (transactional email), and our account database (account, license and usage records). We do not sell your data.
4. Retention and deletion
Account data persists while your account is active. You may request deletion at any time; we will delete or anonymize it within 30 days, except where legal or accounting obligations require retention.
5. Your rights
Depending on your jurisdiction (EU GDPR, UK GDPR, Türkiye KVKK), you have the right to access, correct, export, delete, restrict or object to the processing of your data. You may also lodge a complaint with your supervisory authority.
6. Security
Passwords are hashed; BYOK API keys are encrypted with device-bound encryption; all transmission uses HTTPS. On-device speech detection means silence and non-speech audio never leave your machine.
7. Children
The service is not directed at and may not be used by anyone under 18.
8. Contact
Privacy questions and data requests: [email protected] or the contact page.