CONTACT
Talk to a human.
Questions about integration, plans, refunds or anything else — our team will get back to you shortly. We'll reply in whatever language you write to us in.
Support & sales
Integration questions, plans, account issues, refund requests — include your account email and any order reference.
[email protected]Report a problem
Found a bug in the app? The fastest route is the built-in “Report a problem” flow inside Voxis: it sends a scrubbed log and diagnostics, and your transcript only if you tick that box. The redaction runs on your own machine first — if it fails, nothing is sent. Offline, the report waits in a queue and goes out once you reconnect.
Browse the public code on GitHubPrivacy & legal
Data requests, deletion, and policy questions are handled under our privacy policy — usually within 30 days.
[email protected]FAQ
Common questions
01How fast do you respond?
Messages are answered within one business day, and at the latest within two. Business days here run Monday to Friday, Türkiye time (UTC+3), so a message sent at the weekend is picked up on the next business day. There is no phone line and no live chat — support runs over email, and app problems go through Report a problem inside the app. Include your account email so we can find your records.
02Which languages does support cover?
Every language. Write in whichever language you prefer and we answer in the same one.
03Where do I ask for a refund?
Email [email protected] (or [email protected]) with your account email and payment receipt or order reference. Consumers have a 14-day withdrawal right — see the refund policy.